Refund policy
At LabelMyMailbox.com, every item is custom-made to your specific requirements. Because our products are personalized specifically for you, all sales are final. We cannot accept returns or offer refunds for changes of mind, or for customer errors (such as typos or incorrect formatting provided during the ordering process).
Exceptions for Defective or Incorrect Items We stand by the quality of our work. You are eligible for a full refund or a free replacement if your order meets any of the following criteria:
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The product arrives physically damaged or defective.
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The customized text or design does not match the exact information you provided at checkout.
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You received the incorrect item entirely.
How to Request a Resolution If there is an issue with your order, please contact support@labelmymailbox.com within 14 days of delivery. To help us resolve the issue as quickly as possible, please include the following in your message:
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Your order number.
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A clear photograph of the defective or incorrect item.
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A brief description of the issue.
Once we review your request and verify the error or defect, we will promptly manufacture and ship a free replacement or process a full refund to your original method of payment.